There are a number of organisations, locally and nationally that can provide support if you are experiencing domestic abuse. Whether you need practical help, advice or simply to talk, here are some services you can contact.


Involve North West
  • 0151 644 4500 (9am to 5pm, weekdays) 
  • Registered charity, Involve North West, runs two domestic abuse services – Leapfrog, and Domestic Abuse Peer Mentoring.

Family Safety Unit

  • 0151 666 4914 (9am to 5pm, weekdays)
  • Wirral Family Safety Unit (FSU) is a team of Independent Domestic Violence Advocates (IDVAs) providing independent and impartial advice to any high risk victim of domestic abuse.

 Wirral Council Homelessness & Housing Options Team

0151 666 5511 (9am to 5pm weekdays) | [email protected]
  • A homelessness & housing options advice service to discuss the housing options that may be available to a domestic abuse survivor such as safe emergency refuge accommodation, emergency temporary accommodation or securing alternative accommodation. When approaching the Homelessness & Housing Options Team a request can be made to have an interview with an officer of the same sex, and the situation will be dealt with sensitively and confidentially by sympathetic team members who are experienced in dealing with such situations. The Team will need to make appropriate enquiries and obtain information from the Police, relevant GP, or any other agency involved.

 RASA Merseyside

  • 0151 666 1392 (Tuesdays 6pm to 8pm, Thursdays 6pm to 8pm, Fridays 12 to 2pm)
  • RASA supports adults and children from the age of three years, of any gender, who have been sexually abused or raped, or who has been affected by sexual violence at any time in their lives. They offer emotional support, counselling, advocacy and other services to help survivors in ways that work for them. They also work with non-offending family and friends of survivors.

Next Chapter

  • Call 07368 601367 or email [email protected]  
  • Next Chapter (NWCIC) can offer tailored support to anyone who has been affected by domestic abuse. We have created a 'journey' for our service users to embark on, support can be shaped and guided by you, for the length of time and at a pace that's suitable, convenient and safe for you. The aim is to increase personal and physical safety, empowering victims to explore their options with an open mind, to meet with others who have experienced similar experiences in a self and co-care environment.
  • Our programmes and 1:1 support aim to improve mental and emotional well-being as well as providing opportunities for further training and future employment. Programmes include, IGNITE, Gateway, WEA, Developing positive communication, Managing Me and wellness and nutrition. 
  • For more information visit our website:

 Tomorrow’s Women Wirral

  • 0151 647 7907 (9am to 4pm, Monday to Friday)
  • Tomorrow's Women Wirral is a charity providing a supportive women-only environment to help women make positive changes at a pace that is right for them. This includes courses, drop-ins, peer support groups, legal support and counselling for women over 18 who have experienced domestic abuse.

 WEB Merseyside

  • 0151 653 3771
  • A safe, welcoming and non-judgmental space for women, men and children, WEB Merseyside provides one-to-one listening support, confidence building and personal development workshops, holistic therapies, counselling sessions, therapeutic art classes and group activities.

 Wirral Change

  • 0151 649 8177
  • Wirral Change provides a range of services to support disadvantaged and Black & Minority Ethnic (BME) communities in Wirral.

 Wirral LGBT Network

  • The Network, amongst other things, provides practical support, information, opportunities for participation and guidance to LGBT individuals, families and groups.

 Wirral Multi-Cultural Organisation

  • 0151 666 4547 (9am to 5pm, Monday to Friday)
  • Wirral Multi-Cultural Organisation provides a BME (Black & Minority Ethnic) Health Worker Service, offering confidential, health-related support, advocacy and advice to women, men and families and supporting them to access primary health care and help with GP appointments. 


Regional and National support: 


  • 0800 1111 (24 hours)
  • Childline is a free, private and confidential service for all young people in the UK, whatever the worry and whenever help is needed.  Available online and on the telephone, anytime.

 Karma Nirvana

  • 0800 5999 247 (UK Helpline, 9am to 5pm, Monday to Friday)
  • Karma Nirvana offers practical and emotional support to male and female victims of forced marriage and honour-based abuse across the UK.

 ManKind Initiative

  • 01823 334244 (10am to 4pm, weekdays)
  • A confidential helpline for all men across the UK suffering from domestic violence or domestic abuse by their current or former wife or partner (including same-sex partners).

 National Domestic Violence Helpline

  • 0808 2000 247 (24 hours)
  • Helpline for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English and a service for callers who are deaf or hard of hearing are available.

 Paul Lavelle Foundation


  • 116 123 (24 hours a day)
  • Samaritans is a national service consisting of volunteers who are available to talk to in confidence for support if feeling sad or upset and don’t know where else to turn.

 Savera UK

  • 0800 107 0726 (9am to 5pm, weekdays)
  • Savera is a national service working with Black Minority Ethnic communities and specifically women who are at risk of domestic abuse and harmful practices such as honour-based violence (HBV), female genital mutilation (FGM) and forced marriage.

 The Mix

  • 0808 808 4994 (24 hours, depending on method of contact)
  • A counselling service for young people 25 years and under. It includes a helpline, email, one-to-one chat, crisis messenger and telephone & web chat counselling.

 Young Minds

  • 0808 802 5544 (9.30am to 4pm, Monday to Friday)
  • Young Minds seeks to make sure that young people get the best possible mental health support and have the resilience to overcome life’s difficulties. Information is available for parents and carers whose children and young people are affected by domestic abuse and a Parents Helpline available by telephone and online.

Contacts kindly shared by Wirral Council from their #itsneverokwirral campaign website